Braeside Reception

A phone thatalways gets answered.

It picks up and actually talks to your caller. It answers the everyday questions, takes a message, or puts the urgent ones straight through to you — then texts you what was said. Callers are told they're speaking to an AI; we never pretend otherwise.

  • Talks to your callers
  • Texts you the details
  • Tells callers it's AI

Ring it and have the conversation yourself — it answers as Braeside, so you hear exactly what you'd be buying. It'll offer you a free trial and text you the link.

A man in work clothes crouched over an open toolbox, both hands busy, a phone lying on the floor beside him

Always
answered.

What a call looks like

It picks up and has the conversation.

Your caller speaks and it speaks back — out loud, in a normal conversation. It handles the everyday questions itself, and anything it can't answer becomes a message on your phone or a call put straight through to you.

Incoming call

Unknown number

Answers questionsTakes messagesPuts urgent calls through

An illustration of a spoken call, not a real recording.

Don’t take our word for it

Ring it and hear it answer.

This is a real line, answered the way yours would be. Ask it something. Try to catch it out. It answers as Braeside, so you’re hearing exactly what you’d be buying.

0141 673 8802

A Glasgow landline. It’ll offer you a free trial and text you the link — no one will ring you back to sell.

Free for seven days

Give us your web address.
We’ll build your receptionist.

It reads your website, writes itself, and is answering your phone in about a minute. No card, no contract — if it isn’t earning its keep by Friday, walk away.

You keep your own number — we never move it or touch your account.

No card. Nothing to cancel. It takes about a minute.

What it costs

One price, published, with no setup fee to discover later.

Braeside Reception

From £99 a month

No setup fee. Seven days free to start with, no card. Thirty days' notice and no lock-in — you keep your own number throughout.

What moves it: how many calls it handles and whether it needs to know more than one trade or area.

All prices exclude VAT. We invoice in pounds.

What it does

It's a voice on the line, not a voicemail box. Here's what it handles on its own, and what it hands straight to you.

Answers when you can't

Up a ladder, under a sink, or it's half nine at night. The phone gets picked up and somebody speaks to your caller.

Answers the everyday questions

Opening hours, where you are, what you do, whether you cover their street. Said out loud, straight away, no waiting on you.

Takes a proper message

Name, number, and what they're after — asked for in the same way on every single call, so nothing arrives half-finished.

Puts the urgent ones through

When it's the kind of call you'd want interrupting for, it transfers it to you rather than leaving you a message to find later.

Texts you the details

What was said and who said it, landing on your phone. You ring them back when you've got a free minute.

Never pretends to be a person

It says it's an AI assistant. Anyone who'd rather speak to you is told how to reach you, and put through if you're available.

What it won't do.

It won't quote a job. It won't promise anyone a time. It won't argue with a difficult caller, and it won't try to sell on your behalf. Those things are yours, and they should be. It answers what it's been told, takes a message, or puts the caller through to you — and that's where it stops. We'd rather tell you where the edges are now than let you find them in front of a customer.

How it works

You can stop after any of these.

  1. 01

    We set it up

    You tell us your hours, your services, the areas you cover and what counts as urgent. We write what it knows, how it should sound, and when to put a call through.

  2. 02

    You hear it

    We give you a number and you ring it yourself, before a single customer does. Change the voice, the name, the manner, the wording — anything that doesn't sit right.

  3. 03

    You decide

    Point your number at it when you're happy, and point it somewhere else the moment you'd rather not. No notice, no argument.

“The phone rings. Somebody answers. That's the whole promise.”

Set Mine Up

Get started

Who's missing your calls?

No Sales Calls. No Jargon. We Design, You Decide.

  • Tell us about the business and we set the receptionist up.
  • You ring it and have the conversation yourself, then change anything you don't like.
  • Point your number at it only when you're happy. Move it away any time.

We use what you send here to reply to you, nothing else.